UBMe Case Study

About this E-Book

Like many other independent restaurants, C&H Hawaiian Grill felt the impact of the COVID-19 pandemic and were forced to shift their business model. Prior to the pandemic, C&H used third-party delivery services such as Uber Eats and DoorDash, and hired someone full-time to handle delivery and pickup orders via phone. When the global pandemic hit, the amount of delivery and pickup orders coming in via phone quickly became too much to handle manually.

Since their current third-party ordering services did not have a solution for curbside pickup, and many of their orders were still call-ins, C&H knew they needed another solution. That’s where UBMe and Star Micronics come in.

Download this e-book to discover:

• UBMe's solution giving restaurateurs the ability to remotely communication with customers via live chat for curbside pickup services
• Star Micronics cloud-connected kitchen printing solution for curbside pickup orders
• How much C&H's profits grew from online orders